“The Right People can help to take the business to the top; the wrong people can break the business.”
I think this line is enough to explain why staffing is a crucial function of management in an organization. Adequate and appropriate staffing is the key to the success of an organization. Let us understand the term “Staffing.”
Quite simply, Staffing is the act of finding and putting the right people to jobs for the growth and development of an organization. The management, after deciding on what is to done and how is to be done, needs to work on ‘by whom the work is to be done.’ This aspect of management function is covered understaffing.
Now I have kept on saying ‘right people’, but who are the right people? Right people imply those people who have the required skills, knowledge and expertise in the department they are working. Staffing ensures each and every individual is adding something to the organization. If they are not working efficiently, then it leads to wastage of resources, efforts, money and time along with falling productivity.
It plays a very important role in bringing out the right people to the organization, optimally utilizing the human resources for the welfare of the organization and working on improving job satisfaction and morale of the employees.
Earlier there was no department as staffing. This was a part of the function of organizing. But now we have a separate and a distinct department as Staffing, owing to the rapid advancement in technology, increasing level of competition and the dearth of skilled workforce.
Often Staffing is used interchangeably with Human Resource Management (HRM). Well, let me clear this out. STAFFING IS NOT HUMAN RESOURCE MANAGEMENT. Staffing Temp Agencies is only a subset of the broader concept of HRM. HRM is a functioning area of management and staffing is a part of it. It includes a wide range of activities and duties which are not a part of staffing. It includes-
- Developing job descriptions
- Developing compensation chart
- Maintaining labour relations
- Handling grievances and complaints
On the other hand, staffing process involves recruitment and selection, placement, performance appraisal, compensation, training and development of personnel. All this is a part of HRM but HRM also involves other areas of work not included in staffing.
So, you see that the two are quite different. Now I think you may be clear about what staffing is and the role it plays in an organization.